Returns & Exchanges
At Ritual, we want you to be completely satisfied with your purchase. If your new fashion pieces aren't a perfect fit, you can return or exchange them within 30 days of delivery provided they are in original, unworn condition with tags attached.
Initiate Your Return
Visit our online returns portal with your order number and zip code to select the items you wish to send back and choose your preferred refund method.
Print and Pack
Download and print your prepaid shipping label, then securely place your items in their original packaging to ensure they are protected during transit.
Drop Off Your Package
Attach the shipping label to the outside of your parcel and drop it off at any authorized carrier location or schedule a complimentary home pickup.
Receive Your Refund
Once our warehouse team inspects your return, we will process your refund or ship your exchange within 5-7 business days to your original payment method.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing