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Returns & Exchanges

At Ritual, we want you to be completely satisfied with your purchase. If your new fashion pieces aren't a perfect fit, you can return or exchange them within 30 days of delivery provided they are in original, unworn condition with tags attached.

1

Initiate Your Return

Visit our online returns portal with your order number and zip code to select the items you wish to send back and choose your preferred refund method.

2

Print and Pack

Download and print your prepaid shipping label, then securely place your items in their original packaging to ensure they are protected during transit.

3

Drop Off Your Package

Attach the shipping label to the outside of your parcel and drop it off at any authorized carrier location or schedule a complimentary home pickup.

4

Receive Your Refund

Once our warehouse team inspects your return, we will process your refund or ship your exchange within 5-7 business days to your original payment method.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing